Shipping Policy

All Nails by Shonica nail sets are handmade and made to order with care. Current processing times are listed on each product page and may vary during high-volume periods, sales, launches, or holidays.

Processing Time

Processing time is the amount of time needed to create and prepare your order before it ships.

Please note that processing time and shipping/transit time are separate. Choosing expedited shipping does not speed up the production of your order unless a Rush Order option has also been purchased.

If rush processing is available, it can be found under the Extras section of the website.

Shipping & Tracking

Once your order has been completed and shipped, tracking information will be sent to the email address provided at checkout.

Please allow time for the shipping carrier to scan and update your tracking information after your package has been dropped off or picked up.

Estimated delivery dates provided by the shipping carrier are estimates and may change due to carrier delays, weather, holidays, or other circumstances outside of Nails by Shonica’s control.

Please note: Shipping labels may be created before your order is physically dropped off with the carrier. If your tracking shows “Label Created,” “Pre-Shipment,” or a similar status, this means your order is still being prepared and has not yet been scanned by USPS.

Please continue to monitor your tracking for updates. Once USPS has received and scanned the package, your tracking will begin showing movement.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before completing your purchase. Nails by Shonica is not responsible for packages shipped to an incorrect address provided by the customer.

If you notice an address error, please contact us as soon as possible. Address changes cannot be guaranteed once an order has been shipped.

Delayed or Lost Packages

Once your package has been accepted by the shipping carrier, delivery is handled by that carrier.

If your tracking shows a significant delay or possible loss, please contact us so we can assist with the next steps. Packages must meet the carrier’s required waiting period before they can officially be considered lost.

Packages Marked Delivered

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact your local post office or shipping carrier.

If the package still cannot be located, please contact Nails by Shonica so we can assist with any available next steps.

Returned Packages

If a package is returned to Nails by Shonica because of an incorrect or incomplete address provided by the customer, failed delivery, or the package was not claimed, the customer may be responsible for additional shipping costs to have the order shipped again.

Please Remember

Processing time + shipping time = your total order timeline.

Expedited shipping only speeds up the time your package spends in transit after production is complete. It does not move your order ahead in production unless Rush Processing has been purchased.

Contact Us

If you have questions regarding the shipping status of your order, please contact us through the chat box on nailsbyshonica.com or email nailsbyshonica@gmail.com.